Face-to-Face Encounter

Face-to-face Encounter

Home Health Care

As of April 1, 2011 the Centers for Medicare and Medicaid Services requires a patient/physician face-to-face encounter as a condition for reimbursement of home health care services.

*Face-to-face requirement for Medicare patients only if Medicare is primary or secondary.

Who qualifies to perform the face-to-face encounter?

  • Primary physician
  • Any hospitalist or community-based physician (any specialty)
  • Physician representative to include a certified midwife, a nurse practitioner or a physician’s assistant

When does the face-to-face encounter need to take place?

  • Only required for the initial home health certification period
  • Up to 90 days prior to start of care or up to 30 days after the start of care, or
  • If not within 90 days, not more than 30 days after the first home care visit

What should be included in the documentation of the face-to-face encounter?

  • Date of visit
  • Primary reason for receiving home health care
  • Explanation of how clinical findings support the need for skilled services for home health care
  • Explanation of how clinical findings support the patient’s homebound status
  • Physician’s signature and date
  • Physician may use supporting documents such as visit notes or discharge summary to supplement the addendum

Resources for more information:

In The News

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