Privacy and security

LHC Group is committed to maintaining the confidentiality, privacy and security of its patients’ protected health information. Consistent with the Health Insurance Portability and Accountability Act, we do not use, disclose or discuss patient-specific information, including patient financial information, with others unless it is necessary to serve the patient or required by law. A copy of our Notice of Privacy Practices is provided to each patient at the time of admission. The notice describes how protected health information may be used and disclosed and how to access PHI. Download a copy of the notice in English or Spanish.

If you have any questions or concerns regarding our privacy or security policies, please contact our privacy and security officer.

Kathy Boone, RHIA
Privacy and Security Officer
420 West Pinhook Road
Lafayette, LA 70503
337.233.1307
kathy.boone@LHCgroup.com

We are committed to being conscientious and accountable when handling confidential company information. In addition, because of its confidential nature, business, health and financial information must be protected by an effective internal control environment, including policies and procedures to secure the company’s assets, and made available outside the company only with appropriate authorization and after consideration of the interests of LHC Group as a whole.

Protecting LHC Group’s information assets is everyone’s responsibility. Examples of confidential information include:

  • Health information of those we serve
  • Company financial information, including financial statements, payroll records, accounts payable summaries, vendor listings and price/cost information
  • Written and verbal agreements between LHC Group and employees, agents, strategic partners, vendors and/or other third parties
  • Trade secrets
  • Due diligence information about potential acquisitions
  • Customer lists and agreements, market share data and strategic plans
  • Policies, procedures and processes