Important Note: If you are connected to the LHC Network, either in the office or through Cisco AnyConnect, you will be required to login to Okta to access each Office 365 application – Teams, Outlook, SharePoint…etc, every 12 hours. You will not be required to perform a multi-factor challenge.

What is Okta?

Okta is a security tool that provides sign-on and authentication services for LHC Group applications and services. It will help to manage logins, simplify the sign-on process, and make our systems more secure. You will need to register yourself in Okta to ensure you can access and login to the IT services you use.

Get Okta Verify

If you have not setup Okta Verify, please use the Okta Verify instructions to setup your account.

What is Microsoft 365?

Microsoft 365 consists of various Microsoft applications including Outlook, Teams, and OneDrive as well as Office Apps like Word, Excel, and PowerPoint. Microsoft 365 enables saving documents in the Cloud using OneDrive and SharePoint. Users can also access the Microsoft 365 applications on mobile devices through mobile apps or access through any browser using Office for the web.

Using Okta Verify to access Microsoft 365 Desktop Applications

OneDrive

When accessing OneDrive resources for the first time and at set intervals, a window will display prompting you to authenticate.

Enter the same userID and password you use to login to your computer and click ‘Sign In’. You do not need to put the domain in the user field. For example, 00000 is needed instead of 00000@lahcg.com

Click on ‘Send Push’ to send the Okta MFA Challenge to your mobile device.

When you receive the Okta Verify push to your mobile device, click “Yes, it’s me” on your device.

You are now logged into OneDrive on your computer.

Teams

Open Teams App (if it does not open automatically) on your computer. Enter your userID with domain that was used to log in to your computer i.e. <userID>@lahcg.com

Click ‘Sign In’

Okta Verify Login will display. Enter the same LHC ID from the previous screen into the Username field, but this time without @lahcg.com. Enter Password, then click ‘Sign In’.

After you click ‘Sign In’, Click ‘Send Push’ to send the Okta MFA Challenge to your mobile device.

When you receive the Okta Verify push notification to your mobile device, click “Yes, it’s me” on your device.

You are now logged in to Teams.

Using Okta Verify to access Office through the Web at Office.com (Desktop or Mobile Browsers)

The process is the same for both desktop and mobile web browsers.

Go to login.microsoftonline.com and enter your LHC network ID @lahcg.com which is the same ID used to login to your LHC device, with @lahcg.com appended to it.

After you click Next, you will be redirected to the LHC Okta sign in page. Enter the same LHC ID from the previous screen into the Username field, but this time without @lahcg.com. Enter Password, then click Sign In.

After you click Sign In, Click on Send Push to send the Okta MFA Challenge to your mobile device.

When you receive the Okta Verify push to your mobile device, click “Yes, it’s me” on your device.

You will now be logged into Office.com at LHC.

Using Okta Verify to access Microsoft 365 Mobile Applications

After downloading a Microsoft 365 application from either the Google Play store or Apple App store:

Open the application on your mobile device.

Walk through the necessary setup screens until you reach the Microsoft sign in screen. Enter your LHC ID @lahcg.com and click ‘Next’.

Enter your LHC ID (without @lahcg.com) and your password. Click ‘Sign In’

Select ‘Send Push’.

Open Push Notification.

Select ‘Yes, it’s me’.

Navigate back to the application. You can now access the M365 app on your mobile device.

Outlook, Teams, OneDrive for Mobile

Logging into Outlook, Teams, and OneDrive will occur separately. However, the authentication process for each is the same.

Note: Not all users have been migrated to Office 365 email and is an ongoing effort. The following steps are for users who are currently on Office 365. It is also for Teams and OneDrive users even if their email has not been migrated.

Open the Outlook (Teams or OneDrive) app on the mobile device.
First time users will need to enter their LHC_ID@lahcg.com and proceed to the next screen via the ‘Next’, ‘Add Account’, or ‘Sign In’ button.

The Okta sign-in page displays.
Enter your LHCID into the username field and password into the password field.
Select Sign In.

Select ‘Send Push’

Select the Push Notification on the mobile device configured to receive Okta Verify notifications.